PUBLIC CONTRACT · 2025
Prestação de serviços de contact center – atendimento telefónico e resposta a emails a Clientes Particulares da Agência de Gestão da Tesouraria e da Dívida Pública – IGCP, E.P.E.
- Contract value
- €230,850.00
- Signed on
- 30 September 2025
- Procedure
- Open procedure (Concurso público)
This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.
Record 11839800PUBLISHED DESCRIPTION
CP/SDR/2025-002
Parties involved
- Place of performance
- Portugal, Lisboa, Lisboa
- NUTS region
- Not stated
WHO BID
Awardee and competitors
Companies that IMPIC lists as the awardee and as competitors in this procedure.
- Awardee
- RHMais, SA · Tax ID 501859764
- Bidder
- MEO - SERVIÇOS DE COMUNICAÇÕES E MULTIMÉDIA, S.A. · Tax ID 504615947
- Bidder
- Dialgest Sodefe – Sistemas de Informação, Lda · Tax ID 510228380
- Bidder
- SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA · Tax ID 504136992
- Bidder
- NewSpring Services S.A. · Tax ID 506412580
- Bidder
- PLURICALL - CONTACT CENTER SERVICES, S.A. · Tax ID 505285436
- Bidder
- MANPOWER TALENT BASED OUTSORCING, UNIPESSOAL LDA · Tax ID 503626007
- Bidder
- SOLIDNETWORKS - BUSINESS CONSULTING LDA · Tax ID 508991579
Values and timeline
- Contract price
- €230,850.00
- Procedure base price
- €285,000.00
- Total effective price
- Not reported on Portal BASE
- Publication date
- 24 October 2025
- Award date
- 26 August 2025
- Signing date
- 30 September 2025
- Performance period
- 1,096 days
The contract price is the value agreed in the contract, not the amount paid.
Procedure and framework
- Contract type
- Aquisição de serviços
- Procedure type
- Open procedure (Concurso público)
- Award criterion
- Monofator
- CPV code
- 79342320-2 - Serviços de atendimento a clientes
- Legal basis
- Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
- Regime
- Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
- Framework agreement
- Not stated
- Centralised procedure
- No
- Environmental criterion
- No
- Notice
- 17252/2025
- Procedure identifier
- 7706592
Compare with other contracts
Search the same body, supplier, place or type of service to understand the context of the published index.