PUBLIC CONTRACT · 2023
Aquisição de serviços de centro de chamadas / contact center para linhas telefónicas informativas e apoio ao cliente/cidadão no âmbito da operação Carris Metropolitana e sistema de bilhética navegante
- Contract value
- €175,000.00
- Signed on
- 23 November 2023
- Procedure
- Open procedure (Concurso público)
This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.
Record 11047971PUBLISHED SUBJECT
Aquisição de serviços de centro de chamadas / contact center para linhas telefónicas informativas e apoio ao cliente/cidadão no âmbito da operação Carris Metropolitana e sistema de bilhética navegante
Parties involved
- Place of performance
- Portugal, Lisboa, Lisboa
- NUTS region
- Not stated
WHO BID
Awardee and competitors
Companies that IMPIC lists as the awardee and as competitors in this procedure.
- Awardee
- Go Connection, SA · Tax ID 514195096
- Bidder
- NEWSPRING SERVICES, S.A. · Tax ID 506412580
- Bidder
- SOLIDNETWORKS - BUSINESS CONSULTING, LDA · Tax ID 508991579
- Bidder
- EIPEOPLE LDA · Tax ID 515926574
- Bidder
- SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA · Tax ID 504136992
- Bidder
- RHMais, SA · Tax ID 501859764
- Bidder
- PLURICALL - CONTACT CENTER SERVICES, S.A. · Tax ID 505285436
Values and timeline
- Contract price
- €175,000.00
- Procedure base price
- €175,000.00
- Total effective price
- Not reported on Portal BASE
- Publication date
- 26 November 2024
- Award date
- 16 November 2023
- Signing date
- 23 November 2023
- Performance period
- 1,461 days
The contract price is the value agreed in the contract, not the amount paid.
Procedure and framework
- Contract type
- Aquisição de serviços
- Procedure type
- Open procedure (Concurso público)
- Award criterion
- Multifator
- CPV code
- 79342320-2 - Serviços de atendimento a clientes
- Legal basis
- Artigo 28.º do Código dos Contratos Públicos
- Regime
- Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
- Framework agreement
- Not stated
- Centralised procedure
- No
- Environmental criterion
- No
- Notice
- 16425/2023
- Procedure identifier
- 7011337
Compare with other contracts
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