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Record 9981136

PUBLISHED SUBJECT

Aquisição de Serviços de Contact Center para 33 meses

Parties involved

Place of performance
Portugal
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee
SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA · Tax ID 504136992
Bidder
EIPEOPLE, LDA · Tax ID 515926574
Bidder
EXITUS, SOLUÇÕES TECNOLOGICAS, LDA · Tax ID 509117660
Bidder
KNOWER PROJECTS, S.A. · Tax ID 506111148
Bidder
Amazon Informática, Lda · Tax ID 516411810
Bidder
MEO · Tax ID 504615947
Bidder
NEWSPRING SERVICES, S.A. · Tax ID 506412580

Values and timeline

Contract price
€176,628.15
Procedure base price
€229,500.00
Total effective price
Not reported on Portal BASE
Publication date
10 May 2023
Award date
12 April 2023
Signing date
28 April 2023
Performance period
1,007 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Monofator
CPV code
79510000-2 - Serviços de atendimento de telefones
Legal basis
Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
1197/2023
Procedure identifier
6297206

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