PUBLIC CONTRACT · 2022

ADENE_ADm_167_2022_UGR "Aquisição de serviços de Contact Center (atendimento telefónico/email/chat) em regime de outsourcing para suporte à atividade da ADENE, do Operador Logístico de Mudança de Comercializador (OLMC), e também a outros projetos específicos das áreas da energia e do ambiente"

Contract value
€23,784.75
Signed on
30 November 2022
Procedure
Direct award, general (Ajuste Direto Regime Geral)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 9595024

PUBLISHED SUBJECT

ADENE_ADm_167_2022_UGR "Aquisição de serviços de Contact Center (atendimento telefónico/email/chat) em regime de outsourcing para suporte à atividade da ADENE, do Operador Logístico de Mudança de Comercializador (OLMC), e também a outros projetos específicos das áreas da energia e do ambiente"

Parties involved

Place of performance
Portugal
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Values and timeline

Contract price
€23,784.75
Procedure base price
€23,784.75
Total effective price
€11,313.18
Publication date
30 November 2022
Award date
28 November 2022
Signing date
30 November 2022
Performance period
31 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Monofator
CPV code
79342320-2 - Serviços de atendimento a clientes
Legal basis
Artigo 24.º, n.º 1, alínea c) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
Not stated
Procedure identifier
6181912

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