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PUBLIC CONTRACT · 2013

Prestação de serviços de Contact Center

Contract value
€1,104,110.98
Signed on
2 October 2013
Procedure
Open procedure (Concurso público)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 954509

PUBLISHED SUBJECT

Prestação de serviços de Contact Center, traduzindo-se nos serviços de linha de atendimento, venda de títulos de transporte e resposta a pedidos de informação por escrito.

WHO CONTRACTED

Parties involved

Place of performance
Portugal, Lisboa, Lisboa; Portugal, Lisboa, Oeiras
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee
CONNECTA AVANZIA CALL CENTER, LDA · Tax ID 508677203
Bidder
RH MAIS · Tax ID 501859764

HOW MUCH AND WHEN

Values and timeline

Contract price
€1,104,110.98
Procedure base price
€0.00
Total effective price
Not reported on Portal BASE
Publication date
20 January 2014
Award date
22 August 2013
Signing date
2 October 2013
Performance period
1,095 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Not stated
CPV code
79512000-6 - Centro de chamadas
Legal basis
Artigo 20.º, n.º 1, alínea b) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos (DL 18/2008)
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
2890/2013
Procedure identifier
604110

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