PUBLIC CONTRACT · 2022

ADENE_ADm_053_2022_GAG Aquisição de serviços de Contact Center (atendimento telefónico/email/chat) em regime de outsourcing para suporte à atividade da ADENE, do Operador Logístico de Mudança de Comercializador (OLMC), e também a outros projetos específicos das áreas da energia e do ambiente

Contract value: €71,354.25
Signed on: 31 March 2022
Procedure: Direct award, general (Ajuste Direto Regime Geral)

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Record 9160636

PUBLISHED SUBJECT

Parties involved

Contracting body: ADENE - Agência para a Energia
Awardee: RH Portugal – Consultores em Investimentos Humanos, Lda.
Place of performance: Portugal, Lisboa, Lisboa
NUTS region: Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee: RH Portugal – Consultores em Investimentos Humanos, Lda. · Tax ID 503461245

Values and timeline

Contract price: €71,354.25
Procedure base price: €71,354.25
Total effective price: €59,416.32
Publication date: 31 March 2022
Award date: 24 March 2022
Signing date: 31 March 2022
Performance period: 90 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type: Aquisição de serviços
Procedure type: Direct award, general (Ajuste Direto Regime Geral)
Award criterion: Monofator
CPV code: 79342320-2 - Serviços de atendimento a clientes
Legal basis: Artigo 24.º, n.º 1, alínea c) do Código dos Contratos Públicos
Regime: Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement: Not stated
Centralised procedure: No
Environmental criterion: No
Notice: Not stated
Procedure identifier: 5850051

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