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PUBLIC CONTRACT · 2013

Contact Center

Contract value
€31,400.00
Signed on
3 December 2013
Procedure
Direct award, general (Ajuste Direto Regime Geral)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 912955

PUBLISHED DESCRIPTION

Ajuste Direto para adequação do Serviço de Atendimento Automático (IVR) do Contact Center da EEM ao DL no 134/2009 de 2 de junho com as alterações introduzidas pelo D L no 72/2010 de 18 de Junho e actualização da plataforma Altitude uCI e nos seus ambientes de desenvolvimento/qualidade e produção.

WHO CONTRACTED

Parties involved

Place of performance
Portugal, Região Autónoma da Madeira, Funchal
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

HOW MUCH AND WHEN

Values and timeline

Contract price
€31,400.00
Procedure base price
€0.00
Total effective price
€31,400.00
Publication date
10 December 2013
Award date
24 October 2013
Signing date
3 December 2013
Performance period
77 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Not stated
CPV code
72212100-0 - Serviços de desenvolvimento de software para sectores específicos
Legal basis
Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos e DLR no 34/2008/M, de 14.08
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
Not stated
Procedure identifier
1078896

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