PUBLIC CONTRACT · 2021

Aquisição de uma solução de call center virtual alternativo Para o Centro de Atendimento Telefónico da AT, com capacidade de suportar 540 atendedores em simultâneo, recorrendo a software 3CX e ao SIP Trunk da Altice

Contract value: €15,166.00
Signed on: 20 September 2021
Procedure: Direct award, general (Ajuste Direto Regime Geral)

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Record 7859515

PUBLISHED SUBJECT

Parties involved

Contracting body: Autoridade Tributária e Aduaneira
Awardee: Mendes L. IT & Communications Unipessoal Lda
Place of performance: Portugal, Lisboa
NUTS region: Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee: Mendes L. IT & Communications Unipessoal Lda · Tax ID 513602011

Values and timeline

Contract price: €15,166.00
Procedure base price: €15,166.00
Total effective price: €15,166.00
Publication date: 22 September 2021
Award date: 8 September 2021
Signing date: 20 September 2021
Performance period: 10 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type: Aquisição de bens móveis
Procedure type: Direct award, general (Ajuste Direto Regime Geral)
Award criterion: Monofator
CPV code: 48000000-8 - Pacotes de software e sistemas de informação
Legal basis: Artigo 24.º, n.º 1, alínea c) do Código dos Contratos Públicos
Regime: Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement: Not stated
Centralised procedure: No
Environmental criterion: No
Notice: Not stated
Procedure identifier: 5477516

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