PUBLIC CONTRACT · 2021
AD 162/2021 - Aquisição de serviços de Contact Center para esclarecimentos e encaminhamento de questões da 1a linha com acesso ao serviço de BackOffice
- Contract value
- €179,689.17
- Signed on
- 14 July 2021
- Procedure
- Direct award, general (Ajuste Direto Regime Geral)
This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.
Record 7792378PUBLISHED SUBJECT
AD 162/2021 - Aquisição dos serviços de Contact Center para esclarecimentos e encaminhamento de questões da 1a linha com acesso ao serviço de BackOffice
Parties involved
- Place of performance
- Portugal
- NUTS region
- Not stated
WHO BID
Awardee and competitors
Companies that IMPIC lists as the awardee and as competitors in this procedure.
- Awardee
- MEO - Serviços de Comunicações e Multimédia, S.A. · Tax ID 504615947
Values and timeline
- Contract price
- €179,689.17
- Procedure base price
- €179,689.17
- Total effective price
- €179,689.17
- Publication date
- 11 August 2021
- Award date
- 23 June 2021
- Signing date
- 14 July 2021
- Performance period
- 273 days
The contract price is the value agreed in the contract, not the amount paid.
Procedure and framework
- Contract type
- Aquisição de serviços
- Procedure type
- Direct award, general (Ajuste Direto Regime Geral)
- Award criterion
- Preço ou custo
- CPV code
- 79510000-2 - Serviços de atendimento de telefones
- Legal basis
- Artigo 24.º, n.º 1, alínea c) do Código dos Contratos Públicos
- Regime
- Código dos Contratos Públicos ( DL 111-B/2017 )
- Framework agreement
- Not stated
- Centralised procedure
- No
- Environmental criterion
- No
- Notice
- Not stated
- Procedure identifier
- 5415194
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