PUBLIC CONTRACT · 2020

Aquisição de serviços de atendimento presencial para a Loja do Cidadão das Laranjeiras e de atendimento telefónico (contact center) por lotes

Contract value: €1,199,178.00
Signed on: 24 July 2020
Procedure: Open procedure (Concurso público)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 6811971

PUBLISHED SUBJECT

WHO CONTRACTED

Parties involved

Contracting body: EPAL - Empresa Portuguesa das Águas Livres, S. A.
Awardee: SET GOALS - Human Consulting, Lda.
Place of performance: Portugal, Lisboa, Lisboa
NUTS region: Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee: SET GOALS - Human Consulting, Lda. · Tax ID 514333839
Bidder: EGOR OUTSOURCING PREST DE SERVICOS ORGANIZACAO E ADMIST DE PESSOAL LDA · Tax ID 504136992
Bidder: CTT-Correios de Portugal · Tax ID 500077568
Bidder: ESTEVES & PATRÍCIO CONSULTING, LDA · Tax ID 514690577
Bidder: Reditus Business Products, S.A. · Tax ID 509585680
Bidder: Talenter Gestão de Projetos S.A. · Tax ID 506111148
Bidder: SEARCHWIND · Tax ID 509042635
Bidder: MANPOWERGROUP SOLUTIONS UNIPESSOAL LDA · Tax ID 503626007
Bidder: Meo-Serviços de Comunicações e Multimédia SA · Tax ID 504615947
Bidder: Adecco Prestação de Serviços, Lda. · Tax ID 503402516

HOW MUCH AND WHEN

Values and timeline

Contract price: €1,199,178.00
Procedure base price: €1,918,800.00
Total effective price: €1,190,619.29
Publication date: 30 July 2020
Award date: 25 June 2020
Signing date: 24 July 2020
Performance period: 1,095 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type: Aquisição de serviços
Procedure type: Open procedure (Concurso público)
Award criterion: Not stated
CPV code: 79342320-2 - Serviços de atendimento a clientes
Legal basis: Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
Regime: Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement: Not stated
Centralised procedure: No
Environmental criterion: No
Notice: 715/2020
Procedure identifier: 4455751

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