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PUBLIC CONTRACT · 2020

Aquisição de serviços de Contact Center, em regime de Outsoursing, para serviços de mobilidade da EMEL

Contract value
€213,000.00
Signed on
8 May 2020
Procedure
Open procedure (Concurso público)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 6628486

PUBLISHED DESCRIPTION

Concurso Público n.º 04/2020 – Aquisição de serviços de Contact Center, em regime de Outsoursing, para serviços de mobilidade da EMEL

WHO CONTRACTED

Parties involved

Place of performance
Portugal, Lisboa, Lisboa
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee
ESTEVES & PATRÍCIO CONSULTING, LDA · Tax ID 514690577
Bidder
CTT-Correios de Portugal SA · Tax ID 500077568
Bidder
RH mais · Tax ID 501859764

HOW MUCH AND WHEN

Values and timeline

Contract price
€213,000.00
Procedure base price
€213,000.00
Total effective price
€193,339.20
Publication date
27 May 2020
Award date
27 April 2020
Signing date
8 May 2020
Performance period
540 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Not stated
CPV code
79342320-2 - Serviços de atendimento a clientes
Legal basis
Artigo 20.º, n.º 1, alínea b) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
71/2020
Procedure identifier
4409712

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