PUBLIC CONTRACT · 2019

Aquisição de serviços de atendimento telefónico e digital "inbound" para o centro único de contacto da APA (2019-2020).

Contract value
€67,507.50
Signed on
29 November 2019
Procedure
Open procedure (Concurso público)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 6154597

PUBLISHED SUBJECT

Aquisição de serviços de atendimento telefónico e digital "inbound" para o centro único de contacto da APA (2019-2020).

WHO CONTRACTED

Parties involved

Place of performance
Portugal
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee
RH mais · Tax ID 501859764
Bidder
Adecco Prestações de Serviços, Lda · Tax ID 503402516
Bidder
MEO · Tax ID 504615947
Bidder
ESTEVES & PATRICIO CONSULTING, LDA · Tax ID 514690577

HOW MUCH AND WHEN

Values and timeline

Contract price
€67,507.50
Procedure base price
€162,000.00
Total effective price
Not reported on Portal BASE
Publication date
27 December 2019
Award date
15 October 2019
Signing date
29 November 2019
Performance period
212 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Not stated
CPV code
79342320-2 - Serviços de atendimento a clientes
Legal basis
Artigo 20.º, n.º 1, alínea b) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
8681/2019
Procedure identifier
4137027

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