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Record 3636051

PUBLISHED SUBJECT

• Acesso ao service desk para abertura de incidentes • Tempo de resposta de acordo com o nível de serviço contratado • Apoio e suporte remoto, através de Webex, para recolha e análise de informação • Escalonamento para suporte de Fabricante • Disponibilização de updates de software, quando ainda disponíveis pelo fabricante • Substituição de hardware no local em caso de avaria

Parties involved

Place of performance
Portugal, Lisboa, Lisboa
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee
NOVABASE IMS SA. · Tax ID 500074372

Values and timeline

Contract price
€13,996.85
Procedure base price
€14,528.00
Total effective price
€13,996.85
Publication date
30 August 2017
Award date
7 October 2016
Signing date
3 November 2016
Performance period
365 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Not stated
CPV code
72600000-6 - Serviços de consultoria e assistência informáticas
Legal basis
Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos (DL 18/2008)
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
Not stated
Procedure identifier
2324676

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