PUBLIC CONTRACT · 2016

Aquisição de serviços de call center para atendimento de 1a linha da Entidade Reguladora da Saúde (ERS) para Regulados (prestadores) e Cidadãos (utentes).

Contract value
€175,477.92
Signed on
1 August 2016
Procedure
Restricted procedure (Concurso limitado por prévia qualificação)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 2836520

PUBLISHED DESCRIPTION

CLPC 001/2016

Parties involved

Place of performance
Portugal, Porto, Porto
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Bidder
Teleperformance Portugal,S.A. · Tax ID 503245933
Bidder
NOS COmunicações S.A. · Tax ID 502604751

Values and timeline

Contract price
€175,477.92
Procedure base price
€199,504.00
Total effective price
Not reported on Portal BASE
Publication date
30 December 2016
Award date
20 July 2016
Signing date
1 August 2016
Performance period
485 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type
Aquisição de serviços
Procedure type
Restricted procedure (Concurso limitado por prévia qualificação)
Award criterion
Not stated
CPV code
79510000-2 - Serviços de atendimento de telefones
Legal basis
Artigo 20.º, n.º 1, alínea b) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos (DL 18/2008)
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
2073/2016
Procedure identifier
2062201

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