PUBLIC CONTRACT · 2025
Prestação de Serviços, em regime de Outsourcing, de Gestão Técnica e Administrativa do serviço de Inbound, Outbound e Back Office do Contact Center da EDA - Electricidade dos Açores, S.A
- Contract value
- €637,252.02
- Signed on
- 28 February 2025
- Procedure
- Open procedure (Concurso público)
This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.
Record 11258623PUBLISHED SUBJECT
Prestação de Serviços, em regime de Outsourcing, de Gestão Técnica e Administrativa do serviço de Inbound, Outbound e Back Office do Contact Center da EDA - Electricidade dos Açores, S.A
WHO CONTRACTED
Parties involved
- Place of performance
- Portugal, Região Autónoma dos Açores, Ponta Delgada
- NUTS region
- PT200 - Região Autónoma dos Açores
WHO BID
Awardee and competitors
Companies that IMPIC lists as the awardee and as competitors in this procedure.
- Awardee
- Synchro ¿ Serviços em Outsourcing Lda · Tax ID 504136992
- Bidder
- EiPEOPLE Lda. · Tax ID 515926574
- Bidder
- Randstad II - prestação de Serviços, Lda · Tax ID 503298999
- Bidder
- MANPOWER TALENT BASED OUTSORCING, UNIPESSOAL LDA · Tax ID 503626007
- Bidder
- Your Time – Serviços Personalizados, Lda. · Tax ID 507524950
- Bidder
- ADECCO PRESTAÇÃO DE SERVIÇOS LDA · Tax ID 503402516
HOW MUCH AND WHEN
Values and timeline
- Contract price
- €637,252.02
- Procedure base price
- €677,661.14
- Total effective price
- Not reported on Portal BASE
- Publication date
- 3 March 2025
- Award date
- 28 November 2024
- Signing date
- 28 February 2025
- Performance period
- 1,096 days
The contract price is the value agreed in the contract, not the amount paid.
HOW IT WAS CONTRACTED
Procedure and framework
- Contract type
- Aquisição de serviços
- Procedure type
- Open procedure (Concurso público)
- Award criterion
- Monofator
- CPV code
- 79510000-2 - Serviços de atendimento de telefones
- Legal basis
- Artigo 33.º, n.º 1 do Código dos Contratos Públicos
- Regime
- Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
- Framework agreement
- Not stated
- Centralised procedure
- No
- Environmental criterion
- Yes
- Notice
- 17100/2024
- Procedure identifier
- 7349514
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