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Record 11059714

PUBLISHED SUBJECT

renovação do licenciamento do software 3CX e respetivos serviços de manutenção e suporte, com vista à disponibilização de um “call center” virtual integrado no Centro de Atendimento Virtual para o CAT da AT, para suportar 1024 chamadas em simultâneo, recorrendo ainda ao SIP Trunk da Altice

Parties involved

Place of performance
Portugal, Lisboa, Lisboa
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Values and timeline

Contract price
€144,415.00
Procedure base price
€144,415.00
Total effective price
€144,415.00
Publication date
2 December 2024
Award date
14 November 2024
Signing date
21 November 2024
Performance period
344 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type
Aquisição de bens móveis
Award criterion
Monofator
CPV code
48000000-8 - Pacotes de software e sistemas de informação
Legal basis
Artigo 24.º, n.º 1, alínea e), subalínea ii) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
Not stated
Procedure identifier
7333035

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