PUBLIC CONTRACT · 2024
211CPPQ23 Aquisição de Serviços de Contact Center em regime de Outsourcing para o Serviço de Atendimento ao Cliente
- Contract value
- €1,078,426.27
- Signed on
- 18 February 2024
- Procedure
- Restricted procedure (Concurso limitado por prévia qualificação)
This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.
Record 10639970PUBLISHED SUBJECT
211CPPQ23 Aquisição de Serviços de Contact Center em regime de Outsourcing para o Serviço de Atendimento ao Cliente
Parties involved
- Place of performance
- Portugal, Porto
- NUTS region
- PT11A - Área Metropolitana do Porto
WHO BID
Awardee and competitors
Companies that IMPIC lists as the awardee and as competitors in this procedure.
- Awardee
- SOLIDNETWORKS BUSINESS CONSULTING, LDA · Tax ID 508991579
- Bidder
- RH PORTUGAL CONSULTORES EM INVESTIMENTOS HUMANOS LDA · Tax ID 503461245
Values and timeline
- Contract price
- €1,078,426.27
- Procedure base price
- €1,331,185.23
- Total effective price
- Not reported on Portal BASE
- Publication date
- 27 March 2024
- Award date
- 30 January 2024
- Signing date
- 18 February 2024
- Performance period
- 1,095 days
The contract price is the value agreed in the contract, not the amount paid.
Procedure and framework
- Contract type
- Aquisição de serviços
- Procedure type
- Restricted procedure (Concurso limitado por prévia qualificação)
- Award criterion
- Multifator
- CPV code
- 79510000-2 - Serviços de atendimento de telefones
- Legal basis
- Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
- Regime
- Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
- Framework agreement
- Not stated
- Centralised procedure
- No
- Environmental criterion
- No
- Notice
- 2478/2023
- Procedure identifier
- 6706874
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