PUBLIC CONTRACT · 2023

Renovação do licenciamento do software 3CX e respetivos serviços de manutenção e suporte, com vista à disponibilização de um “call center” virtual integrado no Centro de Atendimento Virtual para o CAT da AT, para suportar 1024 chamadas em simultâneo, recorrendo ainda ao SIP Trunk da Altice.

Contract value: €138,665.00
Signed on: 21 November 2023
Procedure: Direct award, general (Ajuste Direto Regime Geral)

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Record 10356012

PUBLISHED SUBJECT

Parties involved

Contracting body: Autoridade Tributária e Aduaneira
Awardee: Mendes L. IT & Communications Unipessoal Lda
Place of performance: Portugal, Lisboa
NUTS region: Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Awardee: Mendes L. IT & Communications Unipessoal Lda · Tax ID 513602011

Values and timeline

Contract price: €138,665.00
Procedure base price: €138,665.00
Total effective price: Not reported on Portal BASE
Publication date: 23 November 2023
Award date: 13 November 2023
Signing date: 21 November 2023
Performance period: 345 days

The contract price is the value agreed in the contract, not the amount paid.

Procedure and framework

Contract type: Aquisição de bens móveis
Procedure type: Direct award, general (Ajuste Direto Regime Geral)
Award criterion: Monofator
CPV code: 48000000-8 - Pacotes de software e sistemas de informação
Legal basis: Artigo 24.º, n.º 1, alínea d) do Código dos Contratos Públicos
Regime: Código dos Contratos Públicos ( DL 111-B/2017 )
Framework agreement: Not stated
Centralised procedure: No
Environmental criterion: No
Notice: Not stated
Procedure identifier: 6785973

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