PUBLIC CONTRACT · 2023

Aquisição de serviços de gestão de um centro de atendimento na área do Instituto de Gestão Financeira da Segurança Social prestado através de um Contact Center.

Contract value
€1,048,536.00
Signed on
31 August 2023
Procedure
Open procedure (Concurso público)

This page lays out the fields published on Portal BASE and says when a field is unavailable. It is not an assessment of the contract's merit, legality or impact.

Record 10218643

PUBLISHED SUBJECT

Aquisição de serviços de gestão de um centro de atendimento na área do Instituto de Gestão Financeira da Segurança Social prestado através de um Contact Center.

WHO CONTRACTED

Parties involved

Place of performance
Portugal
NUTS region
Not stated

WHO BID

Awardee and competitors

Companies that IMPIC lists as the awardee and as competitors in this procedure.

Bidder
ALPIBRE, LDA · Tax ID 515931217
Bidder
KNOWER PROJECTS, S.A. · Tax ID 506111148
Bidder
SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA · Tax ID 504136992
Bidder
EIPEOPLE, LDA · Tax ID 515926574
Bidder
Meo, SA · Tax ID 504615947
Bidder
NEWSPRING SERVICES, S.A. · Tax ID 506412580

HOW MUCH AND WHEN

Values and timeline

Contract price
€1,048,536.00
Procedure base price
€1,202,685.00
Total effective price
Not reported on Portal BASE
Publication date
1 September 2023
Award date
14 August 2023
Signing date
31 August 2023
Performance period
1,096 days

The contract price is the value agreed in the contract, not the amount paid.

HOW IT WAS CONTRACTED

Procedure and framework

Contract type
Aquisição de serviços
Award criterion
Multifator
CPV code
79512000-6 - Centro de chamadas
Legal basis
Artigo 20.º, n.º 1, alínea a) do Código dos Contratos Públicos
Regime
Código dos Contratos Públicos (DL111-B/2017) e Lei n.º 30/2021, de 21.05
Framework agreement
Not stated
Centralised procedure
No
Environmental criterion
No
Notice
9581/2023
Procedure identifier
6552464

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